The time to rethink the way in which online customers shop for products and services has finally arrived. Do you have chat-based live support on your website? If not please consider doing so because it is no longer an option, it is a prerequisite. Live support through live text chat is your ultimate customer service solution.

• Highly reliable and affordable live chat application software with no setup fee or hidden costs

• Completely hosted live chat software application with a dual interface, uses either a web-based interface or a browser-independent Windows interface

• No software downloads, no installation, no server maintenance, no additional bandwidth required and no hardware upgrades necessary

• 24/7 customer support and free regular upgrades

• Provides live chat support remotely from any computer, anywhere in the world via the Internet, even away from your office

• Highly accurate and reliable real time data to your site visitors:

  • How many visitors are on your website at any given time

  • Which web pages they are viewing

  • How much time they are spending on your website

  • From which search engine or website they have arrived on yo$ur site

  • Their city, country and geographical region

  • Their time zone and local time

  • Live chat visitor monitoring window

• Built-in feature which allows you to invite site visitors to chat live with you, no more waiting for your site visitors to initiate a live chat interaction with you or ask for help

• Invisibly redirect your site visitors to the more important web pages on your website

• Present attractive offers, premiums and incentive programs to your site visitors using a pro-active pop-up window without necessarily chatting with site visitors

• Dual Interface at no extra cost which allows you to use either a web-based interface to monitor or chat with your site visitors, or use a browser-independent Windows application to interact with your customers

• Super-easy sign-up in less than 15 minutes with no installation or downloads

• Fully functional basic package with all features active

• User-friendly interface and effortless navigation, no technical background or knowledge is necessary

• Near-instant execution of live chat and live help commands even on slow internet connections

• Fully customizable visitor chat window created according to your preferences, 100% compatible with the look-and-feel of your website

• Chat in any language and interact with your customers in the language of their choice

• Built-in basic traffic analysis tool, pro-active pop-up and present visitor town tracking, advertisement campaign tracking, etc.

• Hosted and maintained on high-end servers for fastest response time with no overloading

• In-house R&D Center that is focused on round-the-clock product enhancement