| Features |
Bronze |
Silver |
Gold |
Live Chat Support Executive Login
(Total five support operators login including Administrator) |
1 |
1 |
5 |
| Administrative Support Executive Login |
N/A |
N/A |
1 |
| Real time Text Chat and Site monitoring |
Yes |
Yes |
Yes |
| Tracking/chat code for secure web pages (SSL) & secure chat sessions |
Yes |
Yes |
Yes |
| Visual and audio notification on chat request |
Yes |
Yes |
Yes |
| Real time on-line/offline status on your web site |
Yes |
Yes |
Yes |
| Visitor information - OS,Browser,Language, Many more. |
Yes |
Yes |
Yes |
| Geo location |
No |
Yes |
Yes |
| Multiple Support executives |
No |
No |
Yes |
| Off-line messages |
Yes |
Yes |
Yes |
| Advertisement/PPC campaign tracking |
No |
No |
Yes |
| Custom chat image (your own graphic for online/offline status) |
Yes |
Yes |
Yes |
| Chat history pop-up on chat pickup |
No |
Yes |
Yes |
| Various customizable options |
Yes |
Yes |
Yes |
| All Text/Message in visitor chat window in any language are customizable |
Yes |
Yes |
Yes |
| Ready made templates for visitor chat window |
Yes |
Yes |
Yes |
| Proactive chat invitation |
No |
Yes |
Yes |
| Auto-pop ups |
No |
Yes |
Yes |
| Pro-Pop : Proactive pop-ups (Changing visitor page without chatting) |
No |
Yes |
Yes |
| IP blocking |
No |
Yes |
Yes |
| Typing status |
Yes |
Yes |
Yes |
| Chat Transcripts |
Yes |
Yes |
Yes |
| Push Pages |
Yes |
Yes |
Yes |
| Canned responses (Predefine responses) |
Yes |
Yes |
Yes |
| Various Administrative options such as setup of additional operators, transcripts monitoring etc. |
No |
No |
Yes |
| Single Support Executive and Multiple Chat Session |
Yes |
Yes |
Yes |
| Chat transfer and Messaging to Other Executive |
No |
No |
Yes |
| Chat Sharing |
No |
No |
Yes |
| Administrator Chat Monitoring |
No |
No |
Yes |
| Support operators rating and login logs |
No |
No |
Yes |
| |
11.99
Monthly
or
31.99
Quarterly
or
118.99
Yearly
|
24.99
Monthly
or
68.99
Quarterly
or
223.99
Yearly |
49.99
Monthly
or
137.99
Quarterly
or
475.99
Yearly |
|
|
Sign Up Now
|
| **All payment transactions are conducted on Secure SSL Site. |
